Frequently Asked Questions
Sorry, you can not reserve a bike over the phone. We accept reservations only from our online reservation form.
Dubbelju provides its customers with a secure zone for editing their account information, making quick reservations, tracking previous reservations, and participating in a customer-only forum. Customer account information is associated with the email address used to reserve a bike.
To create an account, simply use the Online Reservation form to rent a bike. After placing the reservation, a confirmation page presents the option to enter a user name and password for customer account access.
If you forget your account password, click the "Lost password?" link, enter the username or email associated with your account, and click Retrieve. An email is sent to you with a link to reset their password. If you are using an email address to retrieve the password reset link, be sure to use the same one used when making your reservation.
Please contact us if you require further assistance with Customer login.
Yes, we do. Visit our Rental Specials page for details..
Yes, we do. Belstaff (BMG) Jackets for $15.00 / day. They’re light, warm and waterproof. We also have pants.
Yes, we do, open face and full face for $6.00 / day. We also have gloves to use at no additional charge.
No there isn’t, but he or she must make a Credit Card deposit as well along with meeting our rental policies requirements.
No there isn’t, but they must be present at the time of rental to sign a passenger release of liability form.
We provide 24h roadside assistance. You will be towed to the next available motorcycle shop and the motorcycle will be repaired at no charge to you, provided the mechanical failure was not due to rider error or negligence.
Sorry we don’t. If you would like to purchase a new jacket or helmet for your trip we can recommend several nearby shops that sell motorcycle gear.
Yes, all of our motorcycles/scooters come with an additional lock.
Muir Woods (approx 1.5hrs. - 20mi.)
Sonoma (approx 2.5 hrs. - 65mi.)
The Big Basin Redwoods (approx 2 hrs. - 65mi.)
Napa Valley (approx 3 hrs. - 75mi.)
Santa Cruz (approx 2.5hrs. - 75mi.)
Monterey and Carmel (approx 3.5 hrs. - 125mi.)
Calistoga (approx 3.5hrs. - 95mi.)
Bodega Bay (approx 3.5hrs. - 75mi.)
Big Sur (approx 5 hrs. - 155mi.)
Yosemite (approx 5 hrs. - 215mi.)
Fort Bragg (approx 6.5hrs. - 185mi.)
CalTrans offers up-to-date highway road conditions and closures. Visit CalTrans online.
Check out the Visit California website.
Yes, we can. Whether you go for one day or three weeks, we are more than happy to customize a tour for you. We also have maps for you.
We highly recommend the Song Dog Ranch, which is between Santa Barbara and Bakersfield in Southern California. They are motorcyclists themselves and can even provide camping supplies. Check out their website: www.songdog.com
Yes, you may ride through Death Valley. However, be advised that off road riding is not encouraged nor advised and your insurance is voided once a bike has left a paved road.